Privacy Policy

Rollin VIN Verifiers

Effective Date: November 4, 2026

At Rollin VIN Verifiers, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, requesting estimates, scheduling appointments, or using our services.

This Privacy Policy explains how we collect, use, store, disclose, and protect information associated with our business operations.

By using our website or requesting our services, you acknowledge the privacy practices described in this policy.

1. Information We Collect

We may collect personal and vehicle-related information when you contact us, request an estimate, schedule an appointment, or receive services.

Personal Information

  • Full name

  • Email address

  • Telephone number

  • Service or appointment address

  • Business or company name, when applicable

  • Information voluntarily submitted through our website or communications

Vehicle Information

  • Vehicle Identification Number (VIN)

  • Vehicle year, make, and model

  • License plate information

  • Vehicle registration or title information

  • Odometer readings

  • Vehicle location

  • Vehicle inspection or testing results

  • Documents necessary to perform VIN verification or emissions compliance services

Payment and Transaction Information

We may collect payment confirmation details, transaction amounts, invoice information, and payment dates.

When electronic payments are processed through third-party providers, those providers may collect payment information according to their own privacy policies.

Website Usage Information

When you visit our website, certain technical information may be collected automatically, including:

  • Internet Protocol (IP) address

  • Browser type and device information

  • Pages visited

  • Website traffic and referral sources

  • General geographic location derived from technical information

  • Cookies and similar website technologies

The information collected depends on the features and analytics tools enabled on our website.

2. How We Use Your Information

Rollin VIN Verifiers uses customer information for legitimate business purposes, including:

  • Responding to inquiries and requests for estimates

  • Scheduling and confirming appointments

  • Performing VIN verification services

  • Performing CARB Clean Truck Check testing

  • Preparing inspection documents and service records

  • Communicating appointment updates

  • Processing payments and issuing invoices

  • Maintaining accurate transaction and service records

  • Providing customer support

  • Meeting applicable legal and regulatory obligations

  • Improving website functionality and customer experience

  • Protecting against fraud, unauthorized activity, and misuse

We use personal information only for purposes reasonably related to providing our services, operating our business, or complying with applicable laws.

3. Vehicle and Regulatory Information

Certain services require the collection of vehicle identification information and government-related documentation.

For California DMV VIN verification services, vehicle information may be documented on official forms, including DMV Form REG 31, when applicable.

For CARB Clean Truck Check services, information may be processed or submitted through authorized testing equipment, software, or government reporting systems.

This information may be shared with appropriate agencies or service providers as necessary to perform the requested service or comply with applicable requirements.

4. Website Forms and Appointment Requests

When you submit an inquiry, estimate request, or appointment request through our website, we collect the information entered into the applicable form.

This information may be transmitted through Squarespace or connected communication services.

We use submitted information to respond to your request, provide service information, and communicate regarding appointments.

Submitting a service inquiry does not automatically enroll you in promotional email marketing.

5. Cookies and Website Analytics

Our website is hosted by Squarespace, which may use cookies and similar technologies to support website functionality, security, performance, and analytics.

Cookies are small files that websites may store on a visitor's browser or device.

Depending on the features enabled on our website, cookies may be used to:

  • Maintain essential website functionality

  • Improve website performance

  • Analyze visitor traffic

  • Understand how visitors interact with website content

  • Remember certain browser preferences

  • Support website security

You may manage or restrict cookies through your browser settings and any cookie preference controls provided on our website.

Disabling certain cookies may affect website functionality.

6. Sharing of Personal Information

Rollin VIN Verifiers may disclose personal information when reasonably necessary to operate our business or provide requested services.

Recipients may include:

  • Website hosting and form-processing providers, including Squarespace

  • Payment processors and financial institutions

  • Email and communication service providers

  • Authorized vehicle testing equipment and software providers

  • California DMV, CARB, or other government agencies when applicable

  • Accounting, legal, or other professional service providers

  • Law enforcement or regulatory authorities when legally required

We do not disclose customer information to unrelated third parties for their independent marketing purposes without an appropriate legal basis or authorization.

Any use of personal information for targeted advertising or other purposes requiring additional privacy choices will be addressed through applicable notices and controls.

7. Data Security

We take reasonable administrative, technical, and operational measures designed to protect personal information against unauthorized access, misuse, alteration, or disclosure.

These measures may include secure website hosting, restricted access to customer records, password-protected systems, and trusted service providers.

However, no electronic transmission or information storage system can be guaranteed completely secure.

Customers are encouraged not to submit unnecessary sensitive information through standard website forms or unsecured email.

8. Data Retention

We retain personal and vehicle-related information for as long as reasonably necessary to:

  • Complete requested services

  • Maintain accurate business records

  • Respond to customer inquiries

  • Meet applicable legal, tax, accounting, and regulatory obligations

  • Resolve disputes or document completed services

Retention periods may vary depending on the type of information and applicable requirements.

When information is no longer reasonably necessary, we may securely delete, destroy, or de-identify it, subject to applicable law.

9. California Privacy Rights

California residents may have certain rights regarding their personal information under applicable privacy law.